Introduction
This section provides a complete overview of all service fees related to payment processing and any potential additional charges.
Fees may vary depending on the payment method, transaction currency, transaction amount, and selected project settings. Certain payment methods and low-value transactions may be subject to fixed processing fees instead of the standard percentage-based fee.
In your project settings, you can choose which party pays the Payment Processing Fee and Sales Tax:
- Customer
- Business
Payment Processing Fees (Debit and Credit Cards / Apple Pay / Google Pay / Link)
| Action | Fee |
|---|---|
| Payment (Any currency) | 4% + 0.30* |
| Payment (EUR, up to €1) | Fixed €0.50 |
| Payment (EUR, up to €5) | Fixed €1.00 |
| Payment (EUR, up to €10) | Fixed €1.50 |
| Payment (USD, up to $1) | Fixed $0.50 |
| Payment (USD, up to $5) | Fixed $1.00 |
| Payment (USD, up to $10) | Fixed $1.50 |
| Payment (GBP, up to £1) | Fixed £0.50 |
| Payment (GBP, up to £5) | Fixed £1.00 |
| Payment (GBP, up to £10) | Fixed £1.50 |
| Payment Refund | Free** |
** A payment processing fee is charged.
Payment Processing Fees (Additional methods)
| Action | Fee |
|---|---|
| Payment (Cryptocurrency / Stablecoin) | 0% |
| Payment (Bank Transfer) | 0% |
| Payment Refund | Free |
Service Fees
| Action | Fee |
|---|---|
| Revenue Distribution | From 5% to 10%* |
| Dispute Prevention | 0.50** per Payment |
Dispute Fees***
| Action | Fee |
|---|---|
| Dispute | Free |
| Lost dispute | Free |
Dispute Fees
| Action | Fee |
|---|---|
| Dispute | €25.00 |
| Lost dispute | €40.00**** |
** In the payment currency.
*** When using Dispute Prevention.
**** The fee is charged to the merchant when a dispute is received and refunded if the dispute is won.
Payout Fees
| Action | Fee |
|---|---|
| Bank Transfer | 2% |
| USDT TRC20 | 2% |
| PayPal | 0% |