Introduction
This section provides a complete overview of all service fees related to payment processing and any potential additional charges.
Fees may vary depending on the payment method, transaction currency, transaction amount, and selected project settings. Certain payment methods and low-value transactions may be subject to fixed processing fees instead of the standard percentage-based fee.
In your project settings, you can choose which party pays the Payment Processing Fee and Sales Tax:
Customer
Business
Additional fees may apply to refunds, disputes, chargebacks, withdrawals, and other services. The applicable fees for each operation are listed in the tables below.
Unless otherwise specified, all fixed fees are charged in the payment currency.
Payment Processing Fees (Debit & Credit Cards / Apple Pay / Google Pay / Link)
Action | Fee |
|---|---|
Payment (Any currency) | 4% + 0.30* |
Payment (EUR, up to €1) | Fixed €0.50 |
Payment (EUR, up to €5) | Fixed €1.00 |
Payment (EUR, up to €10) | Fixed €1.50 |
Payment (USD, up to $1) | Fixed $0.50 |
Payment (USD, up to $5) | Fixed $1.00 |
Payment (USD, up to $10) | Fixed $1.50 |
Payment (GBP, up to £1) | Fixed £0.50 |
Payment (GBP, up to £5) | Fixed £1.00 |
Payment (GBP, up to £10) | Fixed £1.50 |
Payment Refund | Free** |
* In the payment currency.
** A payment processing fee is charged.
Payment Processing Fees (Additional methods)
Action | Fee |
|---|---|
Payment (Cryptocurrency / Stablecoin) | 0% |
Payment (Bank Transfer) | 0% |
Payment Refund | Free |
Service Fees
Action | Fee |
|---|---|
Revenue Distribution | From 5% to 10%* |
Dispute Prevention | 0.50** per Payment |
Dispute Fees***
Action | Fee |
|---|---|
Dispute | Free |
Lost dispute | Free |
Dispute Fees
Action | Fee |
|---|---|
Dispute | €25.00 |
Lost dispute | €40.00**** |
* The 5% fee applies when the accumulated revenue exceeds €5000. Otherwise, the standard rate of 10% applies.
** In the payment currency.
*** When using Dispute Prevention.
**** The fee is charged when a dispute is received and refunded if the dispute is won.
Payout Fees
Action | Fee |
|---|---|
Bank Transfer | 2% |
USDT TRC20 | 2% |
PayPal | 0% |